Refund policy
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Refunds and returns are only applicable for fruit juices, seamoss, herbs, and creams within 7 days from the date of purchase
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To be eligible for a refund or return, customers must provide valid proof of purchase, such as a receipt or order confirmation.
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Products must be returned in their original packaging and in the same condition as when they were purchased. Any damage or alteration to the product may void eligibility for a refund or return.
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Refunds and returns will only be processed for products that are deemed to be malfunctioning/defective or past expiration date. Customers must provide evidence of the malfunction/defect or expiration of the product, which may include photographs or detailed descriptions. Refunds and returns will be also processed for incorrect orders produced on our behalf aswell.
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Refunds will be issued in the original form of payment or store credit, at the discretion of the company.
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Shipping and handling fees are non-refundable unless the return is a result of our error.
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We reserve the right to refuse refunds or returns for products that do not meet the above criteria or for any other reason deemed appropriate by the company.
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Customers are responsible for the cost of return shipping unless the return is due to our error.
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Refunds and returns are subject to inspection and approval by our customer service team.
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This refund and return policy is subject to change without prior notice. Please refer to our website or contact customer service for the most up-to-date information.
By purchasing our products, customers agree to abide by the terms and conditions outlined in this refund and return policy