Terms of service

  1. Order Fulfillment: We aim to deliver local orders within Birmingham within 24 hours of purchase. Orders outside of Birmingham (the rest of the UK) will be delivered within up to 3 days of purchase. For orders outside the UK, free delivery is available for purchases over £50.

  2. Product Availability: All orders are subject to product availability. In the event that a product is out of stock or unavailable, we will notify the customer and provide options for a refund or alternative product.

  3. Delivery Charges: Delivery charges may apply for orders below the specified threshold for free delivery outside the UK.

  4. Returns and Refunds: Please refer to our Refund and Return Policy for information on returns and refunds.

  5. Accuracy of Information: We make every effort to ensure that product descriptions, prices, and other information provided on our website are accurate and up-to-date. However, we do not warrant the accuracy, completeness, or reliability of this information.

  6. Limitation of Liability: We shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of the use or inability to use our products or services.

  7. Governing Law: These terms and conditions shall be governed by and construed in accordance with the laws of the United Kingdom.

  8. Modification of Terms: We reserve the right to modify these terms of service at any time without prior notice. Any changes will be effective immediately upon posting on our website.

  9. Contact Information: If you have any questions or concerns regarding these terms of service, please contact us at [contact email or address].

By purchasing our products and using our services, customers agree to abide by these terms and conditions.